|
|
The Epic Touch email filter control software is a no charge service to elkhart.com email users. As in the past, the filter control software resides on Epic Touch’s email server and for each email that is received by the server for an elkhart.com user the software performs a series of tests to determine if the email is SPAM email, Backscatter email or a legitimate email.
When the filter control software test an email and it determines that the email does not have the characteristics of being SPAM or BACKSTATTER, then the email is placed in the user’s EpicMAIL INBOX. When the user uses an email client, like Outlook Express, the email will be delivered to the user PC.
If the software indentifies the email as SPAM, the software will add the prefix of [SPAM?] to the subject line of the email or if the email is indentified as BACKSCATTER than the prefix of [BACKSCATTER?] will be prefixed to the subject line. Then, the software will move the SPAM or BACKSCATTER email to the user's EpicMAIL Junk E-Mail folder.
By moving the SPAM or BACKSCATTER email to this folder, a user using an email client, like Outlook Express, will not receive the SPAM or BACKSCATTER email on his computer.
|
|
|
To read/view emails that have been identified as SPAM or BACKSCATTER, the user will have to access the Junk E-Mail folder through the EpicMAIL WebAccess.
If a user finds a legitimate email that is marked as SPAM or BACKSCATTER in the Junk E-Mail folder, the user can add the user to their EpicMail WebAccess contact list. The next email from this user will not go through the series of filter tests but the email will be delivered to the users EpicMAIL INBOX and if the user uses an email client, the email will be delivered to the user.
Any SPAM or BACKSCATTER indentified email a user wants to keep can be moved to the INBOX so the email can be delivered to the user’s PC base email client.
Over time the Junk E-Mail folder will grow larger and larger in size which would cause a user’s mailbox to reach the 50MB storage limit. Epic Touch has implemented an automatic solution to this ever increasing Junk E-Mail folder. Every night each user’s Junk E-Mail folder will be automatically purged of emails that are older than 3 days. This 3 day window allows a user to access the EpicMAIL website and review the emails in this folder before the emails are deleted.
|