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Most Viewed Articles
Speed of TurboNET connection
Some things that have an effect on your local connection and speed are programs that could be running on your computers in your home network.  Some of these programs...
SPAM Control 101
This diagram explains an email delivery to a user of elkhart.com email and how that SPAM is stopped before reaching the user's computer. Additional Articles A...
SPAM Control is not working!
The Epic Spam Control software will intelligently catch spam sent to your email account. Using a unique weighting system(see TESTS below), Spam Control...
How is my Epic PCS bill figured?
Our goal is to provide simple to understand plans for our customers. We want you to understand how you are charged.   When you are on the Community Plan with Epic...
How do connect to customer service using my Epic PCS phone?
Using your Epic Touch Phone simply press 611 talk or send. Or you can call 1-800-554-4250.
Why does the lighted screen on my phone darken? Is my battery going bad?
When you press the power button, make sure you hold it down until the keypad lights. This indicates the power is on. The same applies to powering your phone off.
Setup for Outlook Express 6
Open Outlook Express and go to Tools Accounts... Select the Mail tab and then press the Add button and select Mail.. Enter your First and Last name in...
Occasionally when I dial a number, I hear three beeps and the call disconnects. Why?
If you hear three even beeps, the network is busy due to high call volumes. If you hear three escalating beeps, this usually means the PCS phone is not getting strong...
Why am I suddenly getting alot of bounce messages from people that I did not send an email to?
Bounce Messages Bounces are messages, officially called non-delivery reports (NDR) or delivery status notifications (DSN), that are generated by a mail server to report...
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