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Epic Touch Internet - Email and Spam

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A friend’s e-mail that I receive is being marked as [SPAM]?
The simplest way to deal with this issue is to add your friend email address to your WebAccess Contact list.  Emails from email addresses that are in the Contact list wil
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A sent email was rejected by another email service.
Some users of  elkhart.com's email server have experienced their sent email being rejected by another email service. This rejection usally comes in form of a 'bounce
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Cannot Open E-Mail Attachments in Outlook Express After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;q329570 Text from Link from Microsoft Knowledge Base: Microsoft Knowledge Base Article - 32
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Delete All Spam as it Arrives
             Here is an option for you in not allowing Spam email to be kept in your account.   This ru
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Delete Virus Notifications Emails Automatically
Here is an option for you in not allowing Virus Notifications email to be kept in your account.   This rule will delete an email that has the subject line of ----
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Email Hoax
Interspersed among the junk mail and spam that fills our Internet e-mail boxes are dire warnings about devastating new viruses, Trojans that eat the heart out of you
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Epic Mail New Message Error On FireFox Browser
Some Firefox browsers will show an error when the New email or a Reply  email is clicked. To correct this error, a user will need to clear the private data on the brows
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EpicMail WebAccess Help
Interested in learning more about EpicMail WebAccess or have a particular question. The best resource is the built-in help. Once you are logged-in to EpicMail WebAccess you
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Fake Email Confirmations
One technique that spammers and phishers are using to compromise customers computers is by sending out fake billing confirmations or fake membership confirmations.  Here
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Firefox browsers and EpicWebMail Access
A user of Firefox web browswer may receive a error message stating an 'Invalid Username/Password' when the user knows that they did not. The issue is caused by the user press
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Full Mailbox and Deleted Folder
Each email address on elkhart.com has 50mb of storage space. The user can manage this space via the web at mail.elkhart.com. To assist our customers, Epic Touch email so
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How do I access my Elkhart.com email when I am not home?
To access your email from any Internet connected computer....     1.  Go to mail.elkhart.com     2.  Enter your UserID: &nb
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How do spammers harvest or get my email address?
Uri Raz\'s web site list the following reasons how your email address may be harvested by a spammer. There are many ways in which spammers can get your email address. The one
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I forgot my e-mail address. How do I go about getting it?
A user who has forgotten his\her email account or password can come by the office on Morton Street and visit with a Customer service representative on obtaining this informati
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I received an email notification that an email was \"denied delivery to my inbox by Epic Touch email virus control software\". Do I need to do anything?
There isn\'t any action that you need to do on your end when the Elkhart mail server catches the virus. The virus is deleted at that point and only the message information is
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Incredimail is my email client and it does not work!
Please check out the Incredimail web help site to troubleshoot your issue with Incredimail. Incredimail Help Epic Touch email can be accessed via the web. This article can gi
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Microsoft Vista- Email
Steps 1-4 in the graphics gives you a visual on how to access the Microsoft Mail client in Vista. 1. Click...Start icon (lower left corner of screen.) 2. Click... All Progra
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Outlook Express Properties
This article decribe how to verify your email settings for use with elkhart.com email accounts. If you have never setup an elkhart.com email account on Outlook, please revie
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Phishing Example
Phishing Example Notice the email looks like it has been sent by the admin at Microsoft.com(spoofed email address.) The email contains one graphic that is a web link not to
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Send email from Outlook Express when outside of Elkhart.com Network
Most ISP providers will not allow a user to send email on their network unless they have an account on their email server. So if you are on another ISP network than the ISP pr
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Sending Email via non-Epic Touch email server
Any users on Epic Touch network must use Epic Touch's outgoing email server(SMTP) of mail.elkhart.com to send email. This action is taken by Epic Touch to elmininate the 
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Setup for Outlook Express 6
Open Outlook Express and go to Tools Accounts... Select the Mail tab and then press the Add button and select Mail.. Enter your First and Last name in the Display name:
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SPAM Control 101
This diagram explains an email delivery to a user of elkhart.com email and how that SPAM is stopped before reaching the user's computer. Additional Articles A friend’s e
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SPAM Control is not working!
The Epic Spam Control software will intelligently catch spam sent to your email account. Using a unique weighting system(see TESTS below), Spam Control helps make fa
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Too Many EPICnet Virus Alert Notices
Question to CSR: A customer ask if there is anything EpicTouch can do about them receiving too many virus alert notices? Would spam control help?   Answer:
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Trying to email a large file
Epic Touch Internet email service test show that large email attachments up to 10MB can be sent to recipients. Issues may occur if the recipient email service does not accept
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Virus spoofing examples
Virus spoofing examples: Email-distributed viruses that use spoofing, such the Klez or Sobig virus, take a random name from somewhere on the infected person?s hard disk and
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Why am I suddenly getting alot of bounce messages from people that I did not send an email to?
Bounce MessagesBounces are messages, officially called non-delivery reports (NDR) or delivery status notifications (DSN), that are generated by a mail server to report on the
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Windows 7 and email client setup
MIcrosoft has taken a different approach to email client software with the release of Windows 7: It is not included as an installed program.  So you will not find Outlook
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