Can I trade my phone in for a newer phone after I have had it for a while?
Yes, stop by any Epic Touch store location and one of the CSRs can review your account information.  They can give you the trade-in value of your phone.
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Can I use my Epic PCS in Amarillo?
Monthly Billing - yes.  PrePaid - no. You\'ll pick up service approximately 4 to 5 miles north of Amarillo and can be used all over in Amarillo.
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Coverage map - expanded
New Map with Added coverage in northern Colorado and southern Nebraska
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Does it charge me if I am on the Community Plan, and someone calls me from a long distance number?
No, when you are in the home area, any incoming call will not be charged.
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Does Nokia make an external antenna for my 1100 phone?
That phone is still new, and at this time, there is not one available.
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Epic PCS Extended Coverage Map

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Epic PCS Local Coverage Map

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GPRS
Key User Features of GPRS The General Packet Radio Service (GPRS) is a new nonvoice value added service that allows information to be sent and received across a
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How long is my battery life on my new phone?
It depends on what type of phone you have.  Most batteries will last a full day.
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How much does Monthly billing cost on the PCS service?
Monthly billing or the community plan is $39 per month. Please see all details below. Pricing: Community PlanNon-RecurringActivation Fee - $30.00Vanity Phone Number - $25.00R
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How much will it cost me to use my PCS phone in Amarillo?
When in Amarillo and making a call to an Amarillo number, there is only a $0.24 per minute Air Time charge. When in Amarillo and making a call to a non-Amarillo number, and t
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Sometimes when I am talking on my pre-paid phone, a message will come on during the call telling me how much time I have left on my account and then my call is diconnected. Why does this happen?
When a call is disconnected by the other party, for any reason (they accidentally hit end key, the call was dropped due to low signal on the other party\'s end, etc., but
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What days of the month are included in my monthly PCS bill?
EPIC PCS Billing starts at 12:00 am on the first day of the month and ends at 11:59 pm on the last day of the month.  The bills are normally mailed out by the 4th of each
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What oppions do I have if my credit score is denied for the community plan for a pcs phone?
No problem, we will assist you in setting you up on a prepaid account. This type of account requires no credit check, no deposit, and no contract.
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Where does my PCS phone work?
Your Epic PCS Phone will work in much of the Oklahoma panhandle and Western Kansas. Please refer to Epic PCS Home area coverage map in article located at Knowledge Base Articl
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Why does my friends phone show more bars (stronger signal) then my phone when we are going to Liberal?
All phones are manufactured within certain specifications.  After the phones are manufactured, they are then tested to verify they fall within those specifications ? with
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