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How do connect to customer service using my Epic PCS phone?

Using your Epic Touch Phone simply press 611 talk or send.
Or you can call 1-800-554-4250.




Related Articles
How do I take a call that comes in while I am on another call?
Press the talk button (send button). This will place the current call on hold and connect you to the second call. To swap back, press the talk button (send button).
I tried to make a call and my phone screen shows the display SIM CARD ERROR.
You may have tried to make the call to quickly after you powered up the phone. Try your call again. If this problem persists, call customer service.
Are there charges for checking my voicemail?
If you are on the prepaid plan, normal charges do apply. Your minutes will come off as a normal call. If you are on the monthly Community plan, and are in the Epic...

 

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